2002 Cup's Privacy Policy —
Your Data, Your Rights

1 Introduction & Scope

Welcome to 2002 Cup — Bangladesh's trusted online gaming and betting platform. Our Privacy Policy explains what information we collect when you use our website or app, how that information is used, who it may be shared with, and how you can maintain control over your own data.

This Privacy Policy applies to all 2002 Cup services — including web browser, mobile app, live chat support, and email communications. By using our platform, you are deemed to have accepted this Privacy Policy. If you disagree with any part of this policy, please reach out to our support team.

We may update this Privacy Policy from time to time. If any significant changes are made, users will be notified via email or through the platform. We recommend revisiting this page periodically to stay informed.

2 What Information We Collect

2002 Cup collects two types of data — information you provide directly, and information gathered automatically while you use the platform. Full details are outlined below.

3 How We Use Your Data

2002 Cup uses your information only for specific, legitimate purposes. We never share your data with third parties for marketing purposes without your consent. Below are the primary reasons we use your information.

• For account creation, verification, and management
• For processing deposits, withdrawals, and other financial transactions
• For customer support and complaint resolution
• To prevent fraud, money laundering, and platform abuse
• For managing responsible gaming tools and user protection
• To meet legal obligations and satisfy regulatory requirements
• To improve platform performance and enhance the user experience
• To send you promotional offers and bonus communications, with your consent

2002 Cup never uses your data to make automated decisions that could significantly affect your account. Any significant decision always involves human review.

4 Data Sharing & Third Parties

2002 Cup never sells your personal data. However, limited information may be shared with trusted third-party service providers as necessary to deliver our services. All such parties are contractually bound to comply with our privacy policy.

• Payment Provider: Mobile Pay, Nagad, Rocket — minimum required details for transaction verification
• Game Providers: Evolution Gaming, Pragmatic Play, and others — session data for game operation
• KYC Service Provider: Limited document details for identity verification
• Legal Authority: Where required by court order or legal obligation
• Licensing Authority: Information required during regulatory inspections

5 Cookies & Tracking Technologies

2002 Cup uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience. We use the following types of cookies.

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled
• Performance Cookies: For monitoring page load times and errors — collects data anonymously
• Functionality Cookies: To remember your preferred language and settings
• Analytics Cookies: To analyze user behavior and improve our services

You can disable or delete cookies through your browser settings. However, turning off essential cookies may prevent certain key features of the platform from working properly.

6 Data Security Measures

2002 Cup uses industry-leading technology and practices to protect your personal and financial data. Our security infrastructure is regularly audited by independent third-party reviewers.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption
• Two-Factor Authentication (2FA): An additional layer of security for account login
• Data Encryption: Sensitive data stored in the database is kept in encrypted form
• Firewall & DDoS Protection: Active monitoring to protect servers and data against cyber attacks
• Limited Access Policy: Only authorized personnel can access specific data
• Regular Security Audits: Penetration testing is conducted by independent external experts

7 Data Retention Period

2002 Cup does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal obligations.

Once the retention period expires, data is securely deleted or anonymized in a way that no individual can be identified from it.

8 Your Rights

2002 Cup believes every user should have full control over their own data. In line with international data protection standards, we provide you with the following rights.

9 Child Protection Policy

2002 Cup strictly prohibits anyone under 18 from using the platform. We do not knowingly collect or store any personal information from minors. Age verification is mandatory at registration and is reconfirmed during the KYC process.

If a parent or legal guardian believes their minor child has created an account on 2002 Cup, please contact support@2002cup.com immediately. We will promptly close the account and delete all associated data.

• Date of birth verification is mandatory at registration
• Age-verifying documents are checked during KYC
• Suspicious accounts are automatically flagged for review
• If a minor's account is identified, all transactions are cancelled and funds are returned

10 Contact & Complaints

For any questions, complaints, or data-related requests regarding our Privacy Policy, please reach out to our dedicated Data Protection team. We're always here to help.

If you are not satisfied with our response, you have the right to file a complaint with the relevant regulatory authority. We are committed to full transparency and are ready to cooperate with any legitimate investigation.